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Saturday, September 7, 2019

Leadership of Mustafa Kemal Ataturk Term Paper Example | Topics and Well Written Essays - 750 words

Leadership of Mustafa Kemal Ataturk - Term Paper Example A real leader is capable of doing different tasks guided by his vision and reason coming from the historical experience. To make it plain, â€Å"leadership is the result of a complex set of interactions among the leader, the followers and the situation† (Cited in Byrne 20). Thus, a leader follows the most optimal way to succeed paying much tribute to his environment and the focal goals in mind. There are no leadership perspectives without goal-setting and planning elaborated by a leader. On the other hand, it is vital to touch upon the types of leadership and the notion of an effective military leadership. The question is that the efficiency in the way a military leader follows comprises a global perspective along with the national ideals. There should be a detailed understanding of what the nation longs for and why such a problem stays unsolved. Byrne identifies effective military leadership as â€Å"the ability to inspire others to willingly participate in the achievement o f a shared vision set out by the leader and to assist them throughout that transformational journey† (25). Hence, these solitary traits seem to be apparent in Mustafa Kemal Ataturk. First of all, he was a leader able to make a significant change against the Muslim perspective. By establishing the National Assembly in Turkey, he gained support of the Turkish majority in turning Turkey into a secular nation-state (Polelle 44). It was one of the first steps toward modernization throughout Turkey. Second, Ataturk broke the ice of the misconception in a larger Turkish society. He was successful in his leadership skills due to the fact that he possessed all types of transformational leadership evident in his â€Å"vision, courage, rhetorical skills, determination and integrity† (Byrne 25). This is why every single step he did toward progress in providing reforms was more than just a breakthrough. It gave grounds for further modernization and constructive development of Turkey . Secularization and improvement in education were the two main goals of Ataturk’s mission. The thing is that the reforms were aimed at the following prospects, namely: secular governance, the replacement of Arabic script with Roman characters, monogamy, creating an industrial infrastructure, opening three western-mode state universities, establishment of a civil code in accordance with the European norms and standards (Reisman 7). These reforms were hard to implement without keeping a strict eye on their execution. Today, there is hardly a national leader to complete all these reforms within a short span of time. To say more, Ataturk believed that a republican idealism would become a new civic religion for Turks (Hanioglu 182). His intellectual capacity made him believe in that Turkey may reach the new heights in its overall development once the religious views on governance came in place. The moral side of the question was at stake. Mustafa Kemal was aware of that and could wait for some time to make Turks share the idea of republican idealism versus solely religious construct. Here, his rhetoric and courage complement his vision at the outset and ability to integrate toward new dimensions of national development of Turks. This is why he managed to create a new nation of Turkey based on the most progressive principles of civilian life. The authority of Mustafa Kemal Ataturk is too significant for every Turk, as he dared to transform â€Å"

Friday, September 6, 2019

Twelve Angry Men Essay Example for Free

Twelve Angry Men Essay Twelve Angry Men depicts different types of leadership, communication, and group dynamics. The film revolves around the jurisdiction of a homicide trial with a jury that almost unanimously votes the defendant guilty, with only one opposing voter. This man, Juror #8, presents his decision through ideas of reasonable doubt that spiral into a majority vote of not-guilty. So, how does a group of twelve men completely shift their point of view from guilty to not-guilty? The power of effective leadership and communication. Juror #8 was able to effectively communicate with the men to think of other scenarios that prove the defendant not-guilty through democratic styled leadership. He did not necessarily think the defendant was not guilty. However, he was not positive the boy was guilty and did not want to make a decision without 100% confidence. Therefore, he communicated his view by encouraging the jury to examine the facts in a new light and opening a discussion amongst the jurors. The re-analyzation of the facts arose new questions about the verity of the facts, allowing some, and eventually all, of the jurors to question their original declaration of guilty. Lack of leadership and communication from the majority are also factors in the change of decision. The group of 11 men did not have a solid leader to hold together their original verdict. In the beginning, juror #1 was the apparent leader of the group. He stated the jury procedures and inquired each man’s vote. When opposition from juror #8 arose, he attempted to get the group to dismiss the idea. Eventually, he loses interest in caring and steps back as the leader. A disinterest by other jurors was also seen when some were playing games. It was also evident that some jurors only went with the majority based on hidden agendas such as wanting the trial to be over or personal opinions of people such as prejudices. In addition, Juror #3 is the prime opposer to the questions presented by juror #8. He is vocal about his confidence in his decision towards the defendant. However, his leadership style was of an autocratic nature, which worked to his disadvantage. People are more likely to follow a kind leader than someone who belittles and frightens. Therefore, Juror #8 had effective communication to win over the quiet jurors who were first too intimidated to question the majority. He dominated the discussion and lead with powerful points that left the jurors thinking. He created an open discussion. This lead to jurors asking valid questions on the verity of the facts presented. Turning points came when a witness’ testimony was questioned due to their poor vision proved through glasses marks on her nose, the angel of the man’s wound from the stab, presenting a knife that was claimed to be one of a kind, and the actual time it wold take for the witness to see what happened after they heard the scream. The film also shows how leadership thrives with the addition of followers. Without followers one cannot be declared a leader. If juror #8 stated and expressed reasons for his view and no others followed, the decision would have been in the majority’s favor and juror #8 would have just been a man with an opinion. Instead, he was able to first convince juror #9, which immediately gave his opinion credibility. Once juror #9 switched sides, it was evident that everyone else re-examined their opinion and started to formulate valid questions. Juror #9 was able to break the hold of group think, allowing others to actually voice their thoughts. This especially pertains to the quiet jurors who were originally too intimidated to question the majority. These jurors were now actually able to think for themselves and were open to communicate juror #8’s points of reasonable doubt. Twelve Angry Men is also an interesting depiction of group dynamics. In a group, decision-making can be hindered due to majority process. When a majority is present, it is easy for others to join in. This was displayed in the beginning of the film. There were a couple to quickly charge the defendant as guilty and others followed, although some appeared hesitant. They only made a decision once they saw the other opinions. This is a common problem in a group setting. It is too much effort to be the odd man out. Therefore, the quieter and more timid people conform to the majority for an easy solution. Juror #8 intelligently realized this group dynamic and intelligently focused his attention to the quiet members. He asked that another vote be taken by secret ballots. This is an effective way of voting that allowed for better communication, allowing the quieter jurors to submit their vote in private. This proved effective when the vote switched from 11-1 to 10-2. This lead to an open discussion amongst many in the group, drawing valuable ideas and opinions that they might not have offered otherwise. Juror #8 created a setting for group discussion where everyone started to work together as a team to determine the verdict of the case. As a team, the jury unanimously shifted their vote to not-guilty; an excellent demonstration on the power of effective communication and leadership.

Thursday, September 5, 2019

Benefits of Value Chain Analysis

Benefits of Value Chain Analysis Introduction In this assignment Im going to show that an organisation can add value with its success and how the concept of a Value Chain can be used to assess where organisations add value and develop future strategy. According to Wright (2004), Value Chain is a traditional manner of departmentalising stages of the business process. The value chain highlights the importance of the operational manager being involved in all aspects of the process, from suppliers right trough the customer. With the value chain approach functional boundaries are ignored and in many organisations its now accepted that the operations manager has to control the whole process from buying in goods and services to the final stage of satisfying the customer. Marketing, accounting, human resources are not showing up in the value chain, but the operational manager has to be interesting and to be involved in these internal functions of the organisation as well. (Wright and Race 2004) Information technology is changing the way companies operates. According to Porter (1985), cost leadership and product differentiation can be pursued simultaneously only under rare conditions. If organisations are to achieve competitive advantage by delivering value to customers, managers need to understand which activities the undertake are especially important in creating that value and which are not (Johnson et all 2008) . The value chain concept is important to understand this describing the categories of activities within and around an organisation, which together create a product or service. The concept was developed by Michael Porter with his book competitive advantage 1985 where the idea of value chain is based on the processe view of organisations, the idea of seeing a manufacturing or service organisation as system, made up of subsystems each with inputs, transformation process and outputs which involve the acquisition and consumption of resources (money, equipment, labour, land, buildings, management and administration). The primary value chain activities are: Logistics/ Inbound:the distribution of manufacturing after the raw materials are received and warehoused. Operations: the transformation process of inputs into services and finish products. Logistics/ Outbound: The warehousing and distribution of the finished goods. Marketing and sales: Placing the product on the market generating sales reaching the right people interested to buy it Service: The tool used to offer the product on the market and the service offered after the product is sold (customer service) This Primary Activities are supported by: The infrastructure of the firm: organisational structure, control system, company culture etc. Human resource management: employee recruiting, hiring, training, development and compensation. Technology development: technologies to support the value chain activity Procurement: purchasing input such as materials, supplies, and equipments. (http://www.netmba.com/strategy/value-chain/) The firms margin or profit then depends on its effectiveness in performing these activities efficiently, so that the amount that the customer is willing to pay for the products exceeds the cost of the activities in the value chain. It is in these activities that a firm has the opportunity to generate superior value. A competitive advantage may be achieved by reconfiguring the value chain to provide lower cost or better differentiation. (http://www.netmba.com/strategy/value-chain/) External efficiency is measured by customer satisfaction and by market share. To achieve customer satisfaction the company requires, and is depends on, the timely received goods and its services to specification by external suppliers. Is very important to have a good communication, and teamwork between suppliers at one end, and the customer at the other end of the value chain. (Wright and Race 2004) Cost advantage and Value Chain A firm maybe create a cost advantage either by reducing the cost of individual value chain activities, or by reconfiguring the value chain. Once the value chain is defined, a cost analysis can be performed by assessing the costs of the value chain activities. The cost obtained from the accounting report may need to be modified in order to allocate them properly to the value creating activity. Porter identified 10 cost drivers realting to the value chain activities: Economies of scale Learning Capacity utilisation Linkages among activities Interrelationships among business units Degree of vertical integration Timing of market entry Firms policy of cost or differentiation Geographic location Institutional factors (regulation, union activity, taxes etc.) A firm develops a cost advantage by controlling these drivers better than do the competition. A cost advantage also can be pursued by reconfiguring the value chain. Reconfiguration means structural changes such a new production process, new distribution channels, or a different sales approach. For example FedEx structurally redefined express freight service by acquiring its own planes and implementing a hub and spoke system. (http://www.netmba.com/strategy/value-chain/) Differentiation and Value Chain A differentiation advantage can arise from any part of the value chain. For example procurements of inputs that are unique and widely available for competitors can create differentiation, as can distributor channels that offers high service levels. A differentiation advantage may be achieved by changing individual value chan activities to increase uniqueness in the final product, or by reconfiguring the value chain. Porter identified several drivers of uniqueness: Policies and decision Linkages among activities Timing Location Interrelationships Learning Integration Scale (eg better service as a result of large scale) Institutional factors Most of these also serve a cost drivers. There are several ways which a firm can reconfigure its value chain in order to create uniqueness. (http://www.netmba.com/strategy/value-chain/) Technologies and the Value Chain The changes in technologies can impact the competitive advantage changing and making possible new configuration of value chain. Many technologies are used in both primary value activities and support activities: Inbound Logistic Technologies Transportation Material handling Material storage Communication Testing Information systems Operations Technologies Process Materials Machine tools Material handling Packaging Maintenance Testing Building design operation Information systems Outbound Logistics Technologies Transportation Material handling Packaging Communications Information systems Service Technologies Testing Communications Information systems In order to compare value chain activities and how can be added value to a company, I chosen few international hotel chain: Hilton Worldwide Is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over 90 years Hilton has been offering business and leisure travellers the finest in accommodations, service, amenities and value. Company dedicated for the tradition of providing exceptional guest experience across its global brands distributed over a total of more than 3400 hotels in 79 countries. The company manages the world-class guest reward program called Hilton HonoursÂÂ ®, innovative technologies to enhance the guest experience. http://www.hiltonworldwide.com/aboutus/index.htm Marriott international Marriotts brands are leading in customer satisfaction and owner and franchisee preferences. Exceptional amenities. Attentive guest guest care. In-depth local knowledge set industy standards around the world. Marriott International has become the worlds leading lodging company, not only through its deiverse portfolio of global brands, but also by training and engaging the best employees (300.000) to delivery the best service. http://www.marriottdevelopment.com/ As we can see, two very big hospitality company operating worldwide are constantly trying to add value. In the service industry and especially in the hotel industry, the value is added and created from the people inputs of time, knowledge, equipments and systems to serve the hotel guests and customers. Customers in these companies can be also employees from the same organisation. The more value is created, the more people will be ready to pay the price for the service or product and the more they will keep on buying from the same company. Value chain analysis To understand and find out where we can create value we need to use a Value Chain Analysis. The first step for the analysis is the Activity Analysis: Where all the activities to serve the customer and to deliver the service are analysed. In this step of activities analysis we are going to collect as much information as we can from all the people involved within the organisation such us guest, employees, suppliers, business partners, travel agents and tour operators. This stage will also involve the way to recruit people with the right skills that will deliver the best service. How to keep the team motivated and informed about the performance. In the case of these featured company the KPI system (Key Performance Indicator) has been introduced to control the standard of performance that will help to get feedback from the guest to enhance the guest engagement. To conduct the Value Chain Analysis are needed up to three years of annual repors to understand and analyse how the costing of the activities are changing and whether they are in unison with the competitive strategi of the firm. To gain knowledge about the core competence of the company, we can have a look at the company and competitor websites and SWOT analysis of both companies can be done to understand the key strengths and weaknesses of the company and how different are the firms from the direct competitor. (http://www.coursework4you.co.uk/essays-and-dissertations/value-chain-analysis.php) Value analysis After few activities are identified we list the Value Factors which is the kind of service that the customer value in the way the activity is conducted. If we analyse a telephone order, the customer will value a quick answer to his/her call, a good an polite manner, efficient taking of order details with fast and knowledgeable answering of questions and a quick resolution to any problems that arise during the order. Delivering a professional service, the customer will like the correct solution based on the good options and up to date alternatives. This analysis will give us what needs to be done or changed to provide a great value for each Value factor. Evaluate changes and Plan for Action With the Value Analysis, we will generate so many ideas for increasing the value that we are going to deliver to customers Value Chain in the Hotel Industry The primary activities in the Hotel industry: Starting from the Inbound Logistics where we have all the contracts with supplier that are delivering the food and beverage, providing laundry service and other services; Back of the house storage and distribution within the hotels departments and inventory control and stock requisitions. The Operations are represented from all the procedures and processes that, with the support from all the advanced equipments and tools, will produce goods and service to offer on the market. Outbound Logistics in the hotel can be the way the services and final products are offered and distributed to the different outlets and different guests. Marketing and Sales: all the activities that are trying to get customers and people interested in the hotel for rooms, conferences, restaurants but also the promotion of the hotel with advertise and pricing considering the competitors Service in the hotel industry is crucial for its succes. The quality of service is created with a certain number of employees in proportion with the hotel capability and with the respective training. A good service will enhance the products value and will be crucial for the guest that will have to chose in which of the many hotels to stay. An example can be made between the company Hilton and Marriott where both can offer the same guest room, the same equipment in the room, same facilities with different price; probably the price for Hilton is more competitive but the service offered will be not at the same level as a Marriott hotel. The same room at the Marriott hotel with a nice presentation of the hotel services from the reception staff will probably an added value and the travellers will be more likely to go back where a better service is offered if the price is not much higher (value for money). Support activities in the Hotel industry The Procurement in the hotel can be the facilities offered to guest, the building, and the equipment that will support all the operations to make easy and smoothly the service. Technology Development is very important within the hospitality as it is a modern industry in constantly growth where new technologies are needed to save time and work smarter. The Propriety Management System is the most important to take into consideration which is the software to manage all the operations and share all the information with all the hotel departments in real time. The innovation and the technology are developing the hotel industry. The Firm Infrastructure is represented from the management team with the long term planning, the quality management , public affairs, finance and accounting. A good example for these two organisations can be the reservation system. If we got feedback from the customers not happy with the website for the difficulties to make the reservations or we know that both the company are occurring the same problem, therefore we know that if we want to add value for one of the company, we are going to find the solution to make easier the reservation system for the guests. Porter, M. E. Competitive Advantage: Creating and Sustaining Superior Performance, 1985, New York: Free Press Wright N. Race P. The Management of service Operations, second edition 2004, Thomson Johnson G. et all Exploring corporate strategy, eight edition, 2008, FT Prentice Hall Porter, M. E. The competitive advantage of nations,1990, New York: Free Press. http://www.netmba.com/strategy/value-chain/ http://www.marriottdevelopment.com/ http://www.hiltonworldwide.com/aboutus/index.htm http://www.coursework4you.co.uk/essays-and-dissertations/value-chain-analysis.php The Value Chain and its components: The value chain is a systematic approach to examining the development of competitive advantage. It was created by M. E. Porter is his book, Competitive Advantage(1980). The chain consist of a series of activities that create and build value. The organisation is split into primary activities and support activities. Primary Activities: Here goods are received from a companys suppliers. Stored until they are needed on the production/ assembly line. These goods are moved around the organisation. Operations: This is where goods are manufactured or assembled. Individual operations could include room service in a hotel, packing of books/videos/games by an online retailer, or the final tune for a new cars engine. Outbound Logistic: The goods are now finished, and they need to be sent along the supply chain to wholesalers, retailers or the final customer.

Wednesday, September 4, 2019

Rodney the skateboarding robot :: Robotics

Rodney the skateboarding robot My project is Rodney, the robot skateboard, targeted at kids who want a cool skateboard accessory, and parents who would most likely buy one for their kids. Similar designs are a handle-like device with wheels that pulls a skateboard or roller skates, and the Segway. I have studied these designs, and a brief history of skateboards to better my understanding of how to make my robot work. The first design has a forward/reverse options for the motors and is turned by turning the board or roller skates. It is practically just a way to use the skateboard without using much energy. Segway ® Human Transporter (HT) can self-balance because of a technology called dynamic stabilization. Dynamic Stabilization works by using solid-state gyroscopes, tilt sensors, high-speed microprocessors, and powerful electric motors performing to keep it balanced. The skateboard originally in the 50s was conceived as a way to surf on land, whenever there was bad surfing weather. It started out as roller skates nailed to a wooden base. Then a bicycle company in the early 70s built better boards with flexible mounts for the wheel axis, and thus was born the modern skateboard, with grip tape for more maneuverability and painted designs and logos on the bottom of the board. Rodney is a two-part robot, one is the controller for Rodney and the other is Rodney himself, the maneuverable part. The controller consists of flat platforms with four walls of beam pieces. It has a RCX 2.0, and three touch sensors. The Rodney also RodneyBeta the skateboarding robot has an RCX 2.0 and four motors in a car-like design. He has beams and panel pieces connecting the motors together for additional stability. Rodney was successful at pushing my skateboard forward, reverse, and even turning. He could move the skateboard by itself at around 5mph and slightly less with added weight. The maximum weight that it can hold is about 2lbs. The remote controller has a range of around 10fts, and when it is out of range Rodney continues doing the same function that it was doing previously. I found that sometimes wheels may fall of Rodney, and occasionally he slides out from under my skateboard. I see that the alpha form of Rodney can that at least three forms, one being the

Tuesday, September 3, 2019

The World Needs a Little Courtesy Essay -- Argumentative Persuasive Es

The World Needs a Little Courtesy Doesn't anyone show common courtesy anymore? When I was younger, I never knew what my parents meant when I heard them ask that question. I thought people were polite. I never had any problems with rude people. Now that I am older, and actually experience people outside of school, I understand what my parents meant. What happened to people saying "Excuse me" when they want to walk past you? Don't people know what it means when someone says this to them? When I say "Excuse me" to someone the individual stares at me as if I just spoke a foreign language or said something insulting. Then the individual still doesn't move. I don't know how many times I have been standing somewhere, and instead of someone saying "Excuse me" to get by, he or she just shoves past. How was I to know the person was standing behind me? I guess I should have used the eyes in the back of my head. I have also seen grown men push past pregnant women, elderly couples, and even handicapped people as if they weren't even there. When my boyfriend was on crutches and we went shopping, people would run into him with their carts. He had to stop and get out of their way and they would act as if it was an inconvenience to them that he was on crutches. I look out for pregnant women, the elderly, people on crutches or in wheelchairs, someone with his or her arms full, and people with children. I move out of their way. Am I just more aware of my surroundings than other people? What happened to holding doors open for other people? I don't mean for just women, the elderly, or the handicapped. (I am a twenty-five-year-old female,... ...ould be because parents do not have the support of the teachers and schools. Teachers are a big part of a child's life, but they are not allowed to correct a child's behavior because they could be reprimanded for doing so. If we do not teach our children to respect their elders, to help others, and to say please and thank you, then eventually common courtesy and politeness will be lost. Did you ever realize how a reaction you get from a stranger, or even someone you know, could affect the mood of your day? Or how polite or rude that person was? Did you ever feel a little happier after doing something nice for someone? For most of us, our days are filled with stress. Being courteous to someone or smiling or saying "Thank you" might just change both of your moods. Try it sometime. It might just change your whole day. Thank you!

Monday, September 2, 2019

Advertising essay :: Business Marketing

Advertising Advertising is a process and mechanism usually used by some people or some companies trying to sell us products, services and others using different ways of publishing to attract their own customer advertising is an important source of income In some developed countries such as United States, where the advertisers job is based on media (Newspapers, Television, magazines, radio) used to push people to drive thru their own The advertisers use media to get people to use their products, Points at issue are: _How ads are developed _How the world of advertising touch our life and our community. Long time ago, the advertising mechanism appeared in newspapers. The advertisers tried to find their customers. Advertising mechanism appeared for the first time in newspapers, letters and fax? Were the advertisers trying to catch people by telling them a lot about their products or services, what they are ways to use them and what benefits we get? This process staying in progress, most of advertisers become more powerful day after other using different ways such as TV, magazines, Internet? Advertising has been moved from one person doing it to big companies of advertising around the world and affecting a numerous number of them. Today businesses are usually based on advertising, especially in e-commerce, where these companies use technology provided by the Internet to sharing and letting customers know about their products. This is the way used by huge cartels attracting and having their own customers. The 20-century represents a very interesting issue where a part of sciences and stilling ahead a studies in the most important university around the world being a major implicating a different specializations such as, business management, advertising, business management..Became involved in economic world. Today, advertising is provided by e-commerce the most powerful way to attract customers. These developments push the ads companies to spend billions of dollars of in advertising campaigns, internet, TV, magazines , newspapers, ?trying to sell us their different kinds of products and services. Advertising moves today anywhere, anytime, in homes, in our life, in every things we use It Touches our minds, our eyes, anything we think about it. All of these affect our lives, everyone becoming like a robot directed by advertisers and publishers.

Sunday, September 1, 2019

Lets Make Essay

Case Questions for Discussion 1. Define Lawn Care’s current strategic mission, strategy, competitive priorities, value chain, and how it wins customers. What are the order qualifiers and winners? Draw the major stages in its value chain without an application service. The Lawn Care Company defines its business strategy as the â€Å"highest quality grass seed and fertilizer in the world† while the competitor defines their business strategy as â€Å"beautiful lawns with no hassles.† Therefore, the Lawn Care Co. focuses on competitive priorities such as high product quality, delivery to retail store or golf course loading dock, and price. Product quality is the #1 competitive priority for the Lawn Care Co with price/cost #5. The competitor focuses on (1) high product quality, (2) no hassle application to the customer’s lawn, (3) higher margins on the application service than the physical goods, (4) customized 6 OM2 C4 applications as needed, (5) service encounter excellence, and (6) build ing a strong relationship with customers. Service quality is the #1 competitive priority for the competitor. 2. What problems, if any, do you see with Lawn Care’s current strategy, vision, customer benefit package and value chain design, and Pre-and postservices? Customers and Third Party Applicators Apply to Lawns OM2 C4 There will always be a market for self-service application for golf courses, parks, and residential lawns (like Scotts 1-2-3-4 self-service Four Step program sold at retail stores) but as the U.S. standard of living and disposable income increases, the market for lawn care application services will grow. The Lawn Care Co. is missing a major market opportunity but has time to catch up. Their current vision of the business focuses on perfect physical goods but that is not enough in today’s competitive markets! Services need to be bundled with the goods to help gain competitive advantage in this market. The strategy determines everything else! 3. Redo questions (1) and (2) and provide a new or revised strategy and associated customer benefit package and value chain that is more appropriate for today’s marketplace. What does operations have to be good at to successfully execute your revised strategy? The key to a good application service is (1) good equipment, (2) good seeds and fertilizer, (3) well trained employees with service management skills, (4) crew routing and scheduling of labor and trucks, (5) clean freshly painted equipment and crew uniforms (part of servicescape),  (6) right number of trucks and crews per area (capacity), (7) call center processes, and so on. 4. What are your final recommendations I would recommend that the services be restructured to produce more profit. Maybe there could be the possibility of hiring more employees, you could also create a company owned application service, and if the requests for your services become overwhelming then you could hire a third party local contractor certify them in Lawn Care products and equipment. In the end this could be a very productive and profitable business. If there is a desire to make this a successful venture, then you would have to be fully dedicated to it.