The Equal Opportunity Policy

The Equal Opportunity indemnityE tincture of Opportunity is vex into place to safeguard everyone. An chief(prenominal) aspect of the Equal Opportunity Policy is that it protects threatened adults in tending. The Equal Opportunity Policy specifies that all in all clients leave behind be given equal and impartial sermon regardless of their gender, age, disability, ethnic origin and race. It is principal(prenominal) that all employees working within the cargon landing field comply with the Equal Opportunities Policy so that all clients ar extra from prejudice and atomic crook 18 protected ( bang Quality Commission 2011). When concerned with the caution of vulnerable adults, key commands ar amaze in place. These include laws, policies and strategies. either complaisant sustainment serve be governed by legislation and presidency guidance which essential be traceed accordingly (www.legislation.gov.uk). Some Acts which are pertinent to the berth sketch include the Disability Discrimination Act (1995), the occupy Standards Act (2000), the Race Relations Act (2000), the gay Rights Act (1998) and the community of arouses Care Act (2003). The purpose of these Acts is to ensure that there are spicy standards set which health authorities and local authorities cigaret find out to regulate sustentation (Nazarko 2002).The Afan Nedd complaint study explains that the residential mob fretfulnesss for vulnerable adults. When concerned with those most vulnerable it is heavy that each divine return drug user is treat fairly and equally with their human even outs intromitn into consideration at all times. The Afan Nedd human face study shows that these primary requirements are non forever and a day met. The article states that the pity theme is being run by educate nurses and un equal compassionate assistants. In April 2002, the legislation that all residential legal residences in the UK must meet in order to stay registered c hanged. The Registered Homes Act of 1984 was replaced by the Care Standards Act (CSA) (2000). The CSA regulates and travel tos all local authorities, establishes a General cordial Care Council in England and a Care Council in Wales and it acts provision for the registration, principle and training of social deal out workers (Nazarko2002). The CSA ensures that the regulation of care workers is monitored closely. The Act similarly states that social care workers must be registered with the English or welch Council where each Council is required to ensure soaring standards of coif and training are being used at all times. It is important that Registered Social Care Workers (RSCWS) must abide by a strict code of manners both employees who breach this code of exculpate will be called in for a disciplinary hearing which could result in geological fault or being removed from the care register. In Wales, the Care Council approve courses and make allowances and grants for train ing to ensure that care homes care run properly (Nazarko 2002).Afan Nedd care home is regulated by the Care and Social Services Inspectorate Wales (CSSIW), they advance the betterment of social care, early(a) years and social advantages in Wales (www.wales.gov.uk). CSSIW works in conjunction with the Welsh Assembly Government they inspect local authority social serves and regulate and inspect social care environments (www.wales.gov.uk). The CSSIW regulations include registration, inspection, complaints and enforcement in order to protect vulnerable adults. It appears that Afan Nedd care home does non comply with the CSSIW policies as it does non lose qualified care assistants. To resolve this let go, a possible etymon is that the care home should generate training for all employees to ensure the safeguard of vulnerable adults and to provide the highest standard of practice to service users.When caring for vulnerable adults it is extremely important that their care is main priority. in all care homes are regulated by the Care Quality Commission (CQC) which is responsible for monitoring the standards of care services (www.direct.gov.uk). The CQC is in place to ensure good work practice for professionals and to improve the standard of living of the service user. altogether care homes must follow the Care Value Base in breast feeding theory this is an ethical code which sets out patterns which carers must follow within their social care setting which ensures that the carer is non discriminating the service user and are not violating their obligations (Moonie 2005). These values also include the promotion of equality and diversity and to bring the ability to challenge diversity. In 2002, the General Social Care Council (GSCC) create a code of practice for both employees and employers which explains the promotion of these values along with secretity and other(a) rights and responsibilities. (Moonie 2005).The case study explains how John Davies, a registered general nurse, has been verbally abusing some of the clients. This should be a major concern for Afan Nedd breast feeding home as the service user is not receiving the correct care. The case study also explains that John Davies appears to be experienced and is very universal with the matron. This faecal matter then cause problems within the care home as issues much(prenominal) as discrimination and prejudice may arise.It bay window be give tongue to that any type of institutional convolute is completely illegal and unprofessional. communicatory abuse within the care home backsidenot be tolerated as those who are physically and psychicly frail are most at guess (www.direct.gov.uk). The Equality Act 2010 is a key piece of legislation which must be followed within every social care environment. The Act provides a modern and accessible framework of discrimination law which protects individuals from unfair treatment and promotes a fair and more equal society (www. equalities.gov.uk). Every health care professional must know all key pieces of legislation before they undertake any social care and must enforce the rules throughout their health care career. By law each service user has the right to be treated with respect and dignity. The Protection of penetrable Adults (POVA) scheme was launched by the Department of Health which provides a list of care workers who need harmed vulnerable adults in their care. It is now a statutory requirement for managers to use when appointing individuals to work with vulnerable adults (www.criminalrecordscheck.co.uk). This could mean that John Davies may gain had a history of verbal abuse to service users and this may have not been checked prior to being employed as the case study explains he is an agency worker.As mentioned earlier, John Davies appears to be popular with the matron which may cause problems if another(prenominal) social care worker cute to report his verbal abuse to the service users. It c ould also mean that the service users do not tint confident enough to report the abuse to the matron as they feel that they may be discriminated against or they may not have the mental condenser to report this issue. Since 2006, the social services complaints process has changed in Wales. The CCSIW are legally obliged to have their own write complaints procedures. It is important to stress that all complaints must be kept confidential along with following the CCSIW complaints procedure (Department of Constitutional Affairs 2007). Another issue that may arise from the fact that John Davies is popular with the matron is other employees of the nurse home may not want to be seen as a whistle electric fan if they treasured to repot abuse within the care home. Knights and Willmott (2006) believe that whistle blowers tend to be well respected and painstaking employees. They tend to believe that once they have informed the conquer managerial authority of these illegal or unethical act s the organisation will take the appropriate measures to change its behaviour. However, it appears that many whistle-blowers feel that focussing do not see whistle blowing as an act of good organisational citizenship, instead management see this as trouble making. In many cases, the whistle blower may be victimised or even disciplined, making other employees stay silent in reporting any further discrimination or abuse within the care home. The Older Peoples Commissioner for Wales, created a policy where the commissioner is contacted by an employee from another organisation who is worried virtually unethical acts in their place of work and want to report it (www.powysweb3.ruralwales.net). The Public Interest revealing Act, (PIDA) protects employees who blow the whistle about amiss(p) doing within the nursing home, providing that they do so in the ways set out by PIDA. each employee who is victimised by their employees for blowing the whistle has the right to take their employer to a tribunal. The Commissioner recognises that employees are often the first to realise that there may be something wrong within their organisation and therefore encourages all individuals to raise genuine concerns about wrongdoing at the earliest possible stage (www.powysweb3.ruralwales.net). This policy relates abide to the Afan Nedd nursing home as the policy will protect them if they wanted to report the John Davies for abusing the service user. The Nursing Midwifery Council (NMC) believe that it is important to establish a comprehensive vulnerable adult protection and safeguarding service to ensure good leadership and performance management, even, it appears that such arrangements are not consistently found across social services (www.nmc-uk.gov).Albert and Gladys Griffiths have lately arrived at Afan Nedd nursing home, the case study states that Albert is mentally alert tho his wife Gladys have early onset Alzheimers. The reader learns that Gladys becomes soft confuse and disorientated but is usually calmed by Alberts presence however they do not have a double room in the nursing home. As the couple does not have a double room this give the gate be seen as discrimination and a violation of their human rights. It can be express that to maximise Albert and Gladys quality of sprightliness, they have the right to a double room as they have never spent a night apart. Quality of career refers to the total living experience, which results in boilers suit satisfaction with ones quality of life. Quality of life is a multi-faceted concept that recognises at least five factors lifestyle pursuits, living environment, clinical palliation, human factors and ad hominem wefts (Singh 2009). It can be said that quality of life can be improved by bringing in these five factors into the delivery of care.It appears that the Human Rights Act (1998) has been breached as Gladys and her husband are not able to package a room together. The Act states that these rights not only impact matters of life and death, they also imprint the rights you have in your everyday life what you can say and do, your beliefs, your right to a fair trial and other analogous basic entitlements. When working in a social care environment, it is the tariff of the health care professional to respect the rights of the service user. Learning that Gladys has early onset Alzheimers, this could mean that she does not have the mental capacity to make out her human rights within the nursing home. The Mental Capacity Act (2005), safeguards those with mental illness and it is also a stepping stone for those most vulnerable to encounter treatment in a nursing home to improve their quality of life (Department of Health 2005). The Mental Capacity Act (2005) is designed for those who are unable to make decisions for themselves or lack the mental capacity to do so. It can be said that under the Mental Capacity Act, any psyche is presumed to make their own decisions unless all pr actical steps to serving him or her to make a decision have been taken without success, (www.nhs.uk). It is important to remember that a change of routine can affect behavioural problems with someone suffering with Alzheimers which can cause them to lash out of feel uneasy. It is said that Alzheimers do not do well to change as change causes anxiety and stress, therefore changing Gladys normal routine is not in her best interests when settling into a new environment (Gale 2010). All service users of nursing homes have the right of secrecy. The right of privacy is a fundamental basic right that must always be met. from each one service user has the right to live in a friendly, unattractive and caring environment, where the care assistant always delivers the level of care that is appropriate to each individual. Each someone has the right to be treated as an individual, with respect and dignity, as well as having a right to privacy and to choice it is the duty of the management an d staff to safeguard these rights and to help the service user exercise them correctly (Ford 2005).The case study explains how Musad Mohammed is a Pakistani Muslim who is a resident at Afan Nedd nursing home. Musad Mohammed is finding life in the nursing home strange as he has no immediate family living in the UK the food is an issue for him, having a womanly carer and the lack of privacy at prayer times. Being a Muslim man, resourcing halal food for Mr Mohammed should not be an issue as it is easily sourced in the UK (Q News 1999). The Race Relations Act 1976 states that no person should be discriminated against on the grounds of race, colour, nationality, ethnic and national origin in the fields of employment, the provision of goods and services, education and public functions (www.legislation.gov.uk). From the information on the case study, it is genuineen to see that Mr Mohammed is being discriminated against as his needs are not being met. However, this type of discriminatio n tends to be indirect discrimination. It can be said that indirect discrimination is when a condition or rule within the workplace disadvantages one group of people more than another (www.direct.gov.uk). This applies to the case study as Mr Mohammed is being cared for by female care assistants which is against a Muslim mans beliefs. This is also a breach of his human rights which could affect Mr Mohammeds quality of life. It is important to understand that each service user of the nursing home is entitled to privacy and an independent living. It is also important that the right of every individual to select independently from a range of options, incorporating, choice of meal, bed times and taking part in activities/ entertainment (Rose and McCarthy 2010). These basic needs are not being met for Mr Mohammed as he feels he has a lack of privacy at prayer times. For a Muslim man prayers play an important role in his faith and his care values are not being met. Every individual has the right to be treated as unique regardless of their beliefs and should be treated with respect at all times (Rose and McCarthy 2010). It appears that the employees at Afan Nedd are not educated in a Muslims faith a possible solution for this is that the staff could take part in discrimination training and multicultural awareness training.Dilys Watkins enjoys staying up to watch the television at the nursing home, however the staff at the nursing home does not allow her to do this as it is said to interfere with the rota as everyone needs to be in bed before the night shift commences. This can be seen as a breach of her human rights and independence as Dilys says she is able to put herself to bed after her programmes have finished. It is important to avoid stereotyping an seniorly person in care, mainly with regard to their own independence. This is because negative images of independence can become self fulfilling. This can cause an elderly person to have low expectations of their ab ilities and performance (Beaulieu 2002). However, the case study does not state Mrs Watkins mental awareness, and the care assistants may feel that it is not in her best interest to stay up on her own and put herself to bed as she may fall and hurt herself. This is a possible reason as to why the Mental Capacity Act (2005) is put into place at nursing homes as the Act sets out a checklist of things to consider when deciding what is best for the service user. Another possible argument is the idea of empowerment in nursing homes. The idea of empowerment is that those who have little or no influence, such as Dilys Watkins are able to acquire the capacity to have informed opinions, to take initiatives, make independent choices and influence change. It also means that those with influence actively change their attitudes and rules and change the way decisions are made through engaging with excluded people (www.equal.ecotec.co.uk). It can be said that the staff at Afan Nedd must show serv ice users such as Dilys Watkins respect and dignity and must always follow the correct codes of practice Processional Codes of Conduct are put into place to avoid discrimination and to improve the quality of life for residents at the Afan Nedd nursing home (www.npc-uk.org).It is clear to see that Afan Nedd nursing home is beset by a number of problems where the relevant policies and legislations are not being followed correctly. The Care Council for Wales is the social care workforce regulator in Wales responsible for promoting and securing high standards within nursing homes to protect and safeguard vulnerable adults these regulations are not being followed by Afan Nedd nursing home. There are many key issues identified in the case study such as discrimination, lack of staff training, verbal abuse, lack of privacy and poor professional practice. It is important to address these issues straight away to improve the quality of life to all service users. All social care workers are exp ected to meet the code of conduct set by the Care Council and serious failure to do so can result in the closure of the nursing home and suspension and the removal of employees from the Register. Nursing homes care for the highly dependent and vulnerable people. legion(predicate) of them have many nursing needs that require a high level of professional knowledge and understanding. It is therefore important to ensure that all staff working at nursing homes takes part in any opportunities for improving and updating their skills along with organising educational and training days. Afan Nedd nursing home could promote and support research into the efficiency of diverse approaches to caring for the elder and those with mental disabilities.